Frequently Asked Questions

General Information

What makes Seaport Property Management different from other property management companies?

At Seaport Property Management, we take a data-driven approach to property management. We don’t just manage properties—we optimize them. Utilizing market insights from CoStar, proprietary valuation models, and financial analytics, we help property owners maximize cash flow, reduce risk, and make informed decisions. Our expertise in investment strategy, asset performance, and real estate trends sets us apart from traditional property managers.

What types of properties do you manage?

We specialize in managing a variety of properties, including:

Single-family homes
Multi-family properties
Luxury and high-end rentals
Condominiums & HOAs
Commercial & mixed-use properties
Short-term & vacation rentals

How do you determine the right rental price for my property?

Our pricing strategy is data-backed and market-driven. We analyze:

Comparable rental data from CoStar and other industry sources
Current market trends and demand/supply dynamics
Property condition, amenities, and location factors
Tenant affordability metrics to ensure sustainable occupancy

This ensures that your property is priced competitively and profitably, minimizing vacancy while maximizing returns.

Owner & Investor Questions

How do you screen tenants?

We use a comprehensive, data-backed tenant screening process, including:

Credit checks (FICO score analysis)
Income verification (ensuring rent-to-income ratios)
Employment & rental history
Eviction & criminal background checks
Behavioral assessment based on historical rental trends

This ensures that you get responsible, long-term tenants who will take care of your property.

How do you handle maintenance requests?

We use a 24/7 online portal where tenants can submit maintenance requests. Our network of licensed, vetted contractors ensures that issues are addressed efficiently and cost-effectively. We track maintenance trends to help owners anticipate future costs and prevent costly repairs.

Can I see financial reports and performance metrics for my property?

Absolutely! Owners receive monthly and annual financial reports, including:

Income & expense breakdowns
Occupancy & rental income analysis
Maintenance cost tracking
ROI & performance benchmarks
Market rental trends & forecasts

We provide real-time insights through our owner dashboard, so you can always stay informed.

What happens if a tenant stops paying rent?

We have strict rent collection policies and data-backed risk assessments to minimize this issue. If a tenant defaults:

Immediate follow-up and structured payment reminders
Legal process initiation (if necessary) to recover lost rent
Lease enforcement while minimizing owner costs
Tenant replacement strategy using predictive vacancy analytics

Leasing & Tenant Management

How long does it take to find a tenant for my property?

With our advanced marketing strategies, including targeted online ads, MLS listings, and social media campaigns, we typically secure tenants within 14-30 days, depending on the market.

How do you market my property?

We use a multi-platform marketing strategy, including: Professional photography & videography 360-degree virtual tours Data-backed ad placement on high-traffic rental sites Social media & Google Ads campaigns Exclusive database of pre-qualified tenants Our goal is to attract high-quality, long-term renters quickly.

Do you handle lease renewals and rent increases?

Yes! We analyze:

Market rent trends
Tenant retention strategies
Property appreciation factors
Inflation & cost-of-living adjustments

We negotiate lease renewals strategically, ensuring that your rental income keeps pace with the market.

Fees & Contract Details

What are your property management fees?

Our fees are structured to align with your success. We offer:

Transparent, percentage-based management fees
No hidden costs
Customizable packages based on property type and service level

We tailor our pricing to maximize your net returns while maintaining high-quality management.

Do you require long-term contracts?

No! We believe in earning your business every month. Our agreements are flexible, with no unnecessary long-term commitments.

Are there any upfront costs to get started?

We offer low-barrier entry with minimal upfront fees. Costs may include:

Initial setup & marketing fee (varies by property)
Tenant placement fees (if applicable)
Property inspections & compliance setup

We provide full transparency before you sign anything.

Legal & Compliance

Do you ensure my property complies with local laws and regulations?

Yes! Our compliance team stays up to date on:

Fair Housing Laws
State & municipal rental regulations
Tenant rights & eviction laws
Building & safety codes

We proactively manage compliance to protect your investment.

What happens if my property needs legal action (evictions, disputes, etc.)?

If legal action is needed, we:

Handle the entire process on your behalf
Work with experienced real estate attorneys
Minimize legal costs through strategic tenant management
Follow strict compliance procedures to avoid disputes

Our goal is to resolve issues efficiently while protecting your property.

Getting Started

How do I get started with Seaport Property Management?

Schedule a free consultation – We analyze your property and goals.
Sign a management agreement – Tailored to your needs.
Onboard your property – We handle everything from marketing to compliance.
Maximize your rental income – With data-driven insights and expert management.

Why should I choose Seaport over self-managing my property?

Managing a rental property involves tenant screening, maintenance, legal compliance, marketing, and financial tracking—all of which require expertise. With Seaport Property Management, you benefit from: